Return and refund policy

Return and Refund Policy

At Ever Young Organic, we are committed to providing our customers with the highest quality products and services. In the event that you are not satisfied with your purchase, we offer a return and refund policy to ensure your satisfaction.

Eligible Returns

You may return or exchange most items purchased from Ever Young Organic within 7 days of the original purchase date. To be eligible for a return or exchange, the item must be:

  • In its original packaging
  • In new and unused condition
  • With all original tags and labels attached


We do not allow exchange or refund for open or damaged products. This includes products that have been:

  • Opened or tampered with
  • Used or worn
  • Damaged in any way

If Product is Open or Damaged at Time of Delivery

If a product is open or damaged at the time of delivery, please contact us immediately. We will arrange for the return of the damaged product and provide you with a full refund.

Return Process

To return or exchange an item, please follow these steps:

  1. Contact us by email at orĀ to obtain a return authorization number.
  2. Pack the item securely in its original packaging.
  3. Attach the return authorization number to the outside of the package.
  4. Follow the instructions given from helpline.

Please note that you are responsible for the shipping costs of returning the item.


Refunds will be issued to the original method of payment within 5 business days of receiving the returned item.

Additional Information

Please note that the following items are not eligible for return or exchange:

  • Gift cards
  • Downloadable products
  • Custom-made products

We reserve the right to refuse returns or exchanges that do not meet our return policy.

Please contact us if you have any questions about our Return and Refund Policy.